Concurrent Session 1.1 -Practical Solutions for Combating Fraud and Streamlining Identity Verification
Tracks
Track 1
Thursday, October 17, 2024 |
11:30 AM - 12:15 PM |
Details
Fraud is not inevitable find out how to implement strategies to minimise the risk whilst maintaining customer experience
Speaker
Ms Tehani Legeay
Equifax
Practical Solutions for Combating Fraud and Streamlining Identity Verification
Biography
General Manager - Identity, Fraud & AML at Equifax - Australia
General Manager with over 15 years of end-to-end product management experience, specialising in developing & launching new products. Broad industry experience across employment screening, fraud and identity solutions, digital banking, property, healthcare, digital marketing and payments.
Consulting with all levels of stakeholders to lead and deliver programs of work through cross-functional teams that generate revenue, achieve operational excellence, build brand awareness and improve customer satisfaction.
Specialties:
- leading cross-functional teams to build and launch products
- consulting with Tier 1 business clients to optimise their implementation of products & services
- driving progress through business reporting and analytics
- communicating plan, progress and pain to internal and external stakeholders
- turning around clients and product portfolios and return to success